Managed Print Services

Description
0
LWCOM PROVIDES MANAGED PRINTING SERVICES (MPS) IN DUBAI AND ACROSS THE UAE

Cost-per-page contract is a modern and effective way to organize the corporate printing system, where the customer pays only for the actual printed documents.

Unlike the traditional approach to printing, where a company handles numerous tasks such as equipment procurement, consumables, replacement parts, and having in-house printer service specialists, the cost-per-copy contract already includes a comprehensive range of services that guarantee high-quality and uninterrupted document printing. This way helps reduce expenses related to printer infrastructure support and eases the burden on IT staff, freeing up employees' time to focus on their core tasks.

Our Cost-Per-Copy Services Include:

  • Office equipment (printers, MFPs)
  • Secure printing functionality
  • Printing statistics and data analytics
  • The ability to print on any convenient device
  • Implementation of printing policies and quotas
  • Supply of cartridges and paper
  • Supply of replacement parts and components
  • Provision of replacement consumables and substitute equipment (in case of repairs)
  • Timely technical maintenance and repair

By utilizing this outsourcing approach, a company reduces costs by eliminating expenses for:

  • purchasing office equipment and consumables
  • administering, maintenance, and repair of print equipment

Our rich experienced engineers provide a top quality of managed print services and uninterrupted paper document workflow.

Stages of Our MPS Process

1

Planning

  • Evaluation of the customer's printing processes
  • Report on print volumes and types
  • Development of the solution's architecture
  • Service level agreement (SLA)
2

Implementation

  • Installation of high-performance multi-function printers
  • Configuration of printer counters
  • Supply of consumables
  • Installation of software
  • Adjusting and launching works
  • Staff training
3

Operational Management

  • 5/2 or 24/7 support service
  • Equipment monitoring and maintenance
  • Replenishment of consumable supplies
  • Equipment replacement
  • Regular statistical reporting and analysis of the equipment usage

Standard SLA Includes:

  • Personal manager
  • Dedicated phone number
  • 30-minute response time for requests
  • Device recovery time not exceeding 6 hours
  • Equipment replacement

Why Choose LWCOM

  • Over 15 years of experience in systems integration
  • Certified specialists in corporate printing
  • A large number of successful projects
  • LWCOM is a vendor-independent systems integrator, this allows us to focus on customers' tasks and provide the best solutions
0
Ask an expert
Eugene
Eugene
expert on printing solutions
Quantity - up to 3 files, size - not more than 5 MB
By clicking the button, you consent to the processing of personal data.