Wireless Network Maintenance Services

Description
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LWCOM PROVIDES PROFESSIONAL SERVICES FOR CORPORATE Wi-Fi NETWORK PERFORMANCE EVALUATION AND TROUBLESHOOTING

Wireless networks have long been an integral part of almost all types of businesses.

The drive to move away from wired infrastructure in favor of a "Wireless" concept where possible increases the demands on Wi-Fi networks, their performance, and availability. In any commercial sector, numerous business processes depend on wireless data transmission services, and disruptions in these processes are often unacceptable.

HOW TO MINIMIZE RISKS ASSOCIATED WITH Wi-Fi NETWORK OPERATIONS? – REGULARLY DIAGNOSE ITS PERFORMANCE AND ELIMINATE ANY ISSUES THAT MAY AFFECT COVERAGE QUALITY

Typical Corporate Wi-Fi Network Components

A typical WLAN network consists of two types of equipment: active and passive.

Active equipment includes:

  • Controller for centralized Wi-Fi network management*
  • Backup controller in case of implementing a failover cluster
  • Wi-Fi access points (which may have internal or external antennas)
  • Local area network (LAN) switches to which Wi-Fi access points should be connected
  • End-user mobile devices (smartphones, laptops, data collection terminals, etc.)

*Modern solutions allow Wi-Fi networks to be built using various controller implementation scenarios, which may not only be in the form of a traditional dedicated hardware-software complex (HSC).

For small networks, one of the access points can take on the management role. There are also implementations available as a virtual machine, an application, or a cloud service.

Passive equipment of the structured cabling system (SCS) and mounting structures includes:

  • Patch racks, cabinets, boxes
  • Cabling infrastructure
  • Connecting and distribution devices (trays, outlets, patch panels, etc.)

Wi-Fi Network Maintenance

Regardless of the size of the wireless network (coverage area and the amount of equipment used), regular evaluation of its condition and maintenance is evident and crucial.

There are no global requirements for the frequency of these tasks, but based on our experience, we recommend evaluating and maintaining WLAN networks at least once every three months.

THE LWCOM RADIO ENGINEERING TEAM IS READY TO PERFORM A FULL DIAGNOSTIC OF YOUR Wi-Fi NETWORK AND PROMPTLY RESOLVE ANY CRITICAL ISSUES THAT ARISE

Service Package Includes

The maintenance service includes the following tasks:

A
Analysis of wireless network controller log files – remotely (once a month)
B
Equipment configuration check – remotely (once a month)
C
Radio frequency monitoring – on-site (once every six months)
D
Visual inspection of equipment installation, its integrity, and the alignment of external antennas – on-site (once every six months)
E
Search for unauthorized Wi-Fi devices connected to your network – on-site (once every six months)
F
Detection and identification of interference sources – on-site (once every six months)
Action Plan for Wi-Fi Network Issues:
1
Consultation with the client's IT specialists and joint remote issue resolution
2
On-site visit by a radio engineer if necessary
3
Fault diagnostics
4
Development of a work plan to resolve the incident
5
Execution of technical work (direct issue resolution, commissioning work during network upgrades, dismantling and replacing faulty equipment, etc.)

Benefits of WLAN Network Maintenance

Delegating Wi-Fi network maintenance to the system integrator LWCOM provides the client with numerous tangible benefits:

  • Regular monitoring of the wireless solutions complex is a proactive approach that allows you to detect and address issues in advance without disrupting business processes
  • In the event of an emergency incident, involving LWCOM's highly qualified radio engineers can significantly reduce the time needed to identify and resolve the problem
  • Capital and operational costs are substantially reduced, as the service contract eliminates the need to purchase specialized hardware-software complexes for working with wireless networks and the regular payments for their updates

Why LWCOM

  • All wireless services team members have specialized radio engineering education and over 10 years of continuous experience in Wi-Fi networks
  • LWCOM's project portfolio includes dozens of completed projects for the deployment and support of wireless networks in companies of various scales, from small offices to federal hypermarket chains
  • LWCOM is a vendor-independent system integrator, allowing the company to focus on the client's needs and offer optimal solutions
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